Felcorp Careers Portal
We believe in growing talent from within through clear structure, mentorship and measurable progression. Every role at Felcorp is designed with transparent steps for advancement and recognition.
Defined Role Levels — Each position includes mapped criteria for promotion, linked to performance, training and tenure.
Structured Mentorship — Team leads and senior staff provide guidance to help individuals build confidence, capability and leadership readiness.
Progression Reviews — Career growth is reviewed bi-annually, ensuring you have clear visibility of their next step and the support to reach it.
Continuous learning is central to building capability and confidence across every role. Our structured up-skilling plan ensures each team member advances in both technical and professional competency.
Individual Learning Pathways — Every staff member receives a tailored development plan aligned to their role, service line and overall career goals.
System & Software Training — Hands-on software training and supported with guided, supervised support from seniors and managers.
Certification & CPD Hours — Completion of accredited Felcorp training contributes to CPD requirements and supports progression through Felcorp’s internal grading levels.
Performance is recognised through measurable outcomes, not assumptions. Each quarter, staff are eligible for performance bonuses aligned Felcorp's contractual KPIs and performance milestones with each Felcorp client.
Quarterly Performance Review — Rewards are linked to individual performance ratings based on deliverable accuracy, turnaround times adherence and risk mitigation.
Workflow Analytics — Bonus outcomes are supported by data-driven metrics such as task completion rates, turnaround time and error frequency. These will be compared and benchmarked across all staff.
Client Feedback Report — Client satisfaction and consistency in communication contribute to the final performance score and incentive amount.
Defined processes, clear expectations and compliance-led workflows so you always know what to expect.
Comprehensive onboarding, continuous skills development and learning tailored to your role.
Open communication, professional respect, and a team environment that values accountability and growth.
Performance-based bonuses, structured salary steps, and recognition tied to measurable contribution.
